Privacy Policy for CuroCust
Introduction
Welcome to CuroCust. We are committed to protecting your privacy and ensuring that your personal and event data are handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our software and services.
1. Information We Collect
1.1 Personal Information
When you use our services, we may collect personal information that can be used to identify you, including but not limited to:
- Name
- Email address
- Phone number
- Company name and job title
- Billing information (such as credit card details)
- User account credentials
1.2 Event Data
We collect data related to conversion events and user interactions, including:
- Event names and types (e.g., clicks, form submissions)
- Timestamp of events
- User interactions and behavior patterns
- Referral sources and campaign data
- Device information and browser type
1.3 Non-Personal Information
We may also collect non-personal information that does not directly identify you, including:
- IP address
- Browser type
- Operating system
- Pages visited and time spent on our website
- Geolocation data (city and country level)
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, operating, and maintaining our software and services
- Processing transactions and managing subscriptions
- Analyzing user interactions to optimize event tracking and conversion rates
- Communicating with you regarding updates, support, and promotional materials
- Improving our software functionality and user experience
- Ensuring compliance with legal obligations and protecting against fraudulent activities
3. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processors, hosting services, and data analytics companies.
- With Business Partners: We may share aggregated, non-personal information with business partners to improve our service offerings.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure server environments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Objection: You can object to the processing of your personal information under certain circumstances.
- Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at enquiries@curocust.com.
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6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our software. You can control cookies through your browser settings and other tools.
7. Third-Party Links
Our software may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. International Data Transfers
If you are accessing our services from outside the country where our servers are located, your information may be transferred across international borders. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date at the top of this policy. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@curocust.com